Effective Date: 01.07.2023
This Privacy Policy governs the manner in which Sol Import and Export Ltd ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("User" or "you") of our website https://lifderma.co.uk ("Website"). This Privacy Policy applies to the Website and all products and services offered by us.
Personal Identification Information:
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Website, register on the Website, place an order, fill out a form, respond to a survey, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available on our Website. Users may be asked for their name, email address, mailing address, phone number, and other relevant information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website-related activities.
Non-Personal Identification Information:
We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, technical information about Users' means of connection to our Website, such as the operating system, internet service providers utilized, and other similar information.
Web Browser Cookies:
Our Website may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
How We Use Collected Information:
We may collect and use Users' personal information for the following purposes:
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How We Protect Your Information:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website. Our Website is in compliance with the requirements of the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
Sharing Your Personal Information:
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Compliance with Legal Requirements:
We may disclose personal information to comply with legal requirements, enforce our site policies, or protect ours or others' rights, property, or safety. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We comply with the requirements of the UK Government regarding data protection and privacy.
Changes to this Privacy Policy:
We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. If you have any questions or concerns about this Privacy Policy, please contact us at info@lifderma.co.uk
Last updated: 01.07.2023